Automation & Technology
Technology Services and Grants
Definition of service
Limited consulting services and hardware/software support are provided to assist member librarians in the use of current technologies. This service provides leadership, advice, training and consulting in the areas of automation, planning, policies, Internet, electronic information services, including e-readers, hardware/software, website development, digitization and basic computer and network troubleshooting. The South Central Kansas Automation Network (SCKAN) consortium provides a cost-savings and resource-sharing service for 24 participating member libraries.
Limited technology support by phone, e-mail, remote desktop or on-site is available from technology consultants. Long-range planning and consulting services are available from the Director of Information Technology. Staff may also refer to third party technical resources and may assist with third party price negotiations for computer hardware and software purchases.
Technology Grant programs are available to assist member libraries with the acquisition of hardware/software upgrades, new technologies and/or automation projects as defined by current grant guidelines. Technology grants programs include Technology Matching, Competitive Automation Matching and E-Book Grants. Continuing education services include a training lab.
Staff and Resources
Six full-time positions include one full-time Director of Information Technology; one full-time Technology Services Coordinator; one full-time Automation Services Coordinator and three full-time Technology Consultants. Online resources include the SCKLS website: www.sckls.info for access to various SCKLS training, tutorials, continuing education, Internet links, grant applications and other information. Electronic mail lists for public, school, academic member libraries are provided to further professional communications among SCKLS members. SCKLS offers an e-reader/tablet kit along with demonstrations for member libraries who want to learn more about new technology.
SCKLS technology staff provides limited consulting, training and referrals as well as facilitate the evaluation and ordering of equipment when appropriate. SCKLS provides member libraries matching technology grants subject to guidelines and availability of funds. SCKLS provides limited phone access and referral to next level technical assistance for member libraries.
Member libraries who need assistance in any of the previous areas should contact technology staff. Technology staff will attempt to resolve the query by phone, e-mail, remote desktop, in person or through referrals to appropriate resources.
Member libraries must be able to perform basic technology skills.
Member libraries are responsible for providing the primary support for their library technology.
Member libraries are encouraged to apply for technology matching grants.