Consulting services and limited hardware/software support are provided to assist member librarians in the use of current technologies. This service provides leadership, advice, training and consulting in the areas of:

Automation Technology planning Technology policies Hardware / software / security recommendations

Web design Internet use Electronic information services Basic computer and network troubleshooting

Technology grant programs are available to assist member libraries with the acquisition of hardware / software upgrades, new technologies and/or automation projects as defined by current grant guidelines. 

Service Guidelines
SCKLS technology consultants provide consulting, facilitate evaluation and purchase of equipment, and make referrals to other resources when appropriate. SCKLS provides member libraries matching technology grants subject to guidelines and availability of funds. SCKLS provides phone access and referral to next level technical assistance for member libraries.

Member Responsibilities
Member libraries who need assistance in any of the previous areas should contact the SCKLS Automation and Technology staff. The Automation and Technology staff will attempt to resolve the query by phone, email, in person, or through referrals to appropriate resources. 

Member libraries are encouraged to apply for technology matching grants.

Staff and Resources 
Staff also refers to third party technical resources in conjunction with the above mentioned services and assists with third party price negotiations for computer hardware and software purchases.